Associate Iii - Nashik, India - UST

UST
UST
Verified Company
Nashik, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role Proficiency:
Drive the implementations per plan to ensure quality and on time delivery. Works under mínimal supervision from the Implementation Leads.



Outcomes:

  • Coordinate and manage various implementation plan components
  • Develop and modify code; test programs for configuration integration conversion and migrations
  • Assist with answering routine customer questions on product implementations; resolving issues
  • Provide important client feedback during software planning sessions guiding direction of future product development
  • Provide post
- implementation support during the transition from implementation to maintenance

Measures of

Outcomes:

  • Adherence to implementation process and standards
  • Adherence to implementation schedule and timelines
  • Personal achievement of quarterly/yearly objectives (OKR Assignments)
  • Product Implementation within budget and on time
  • Zero major incidents (like blocker bugs or dataloss) reported by the client
  • Error free hassle free implementation experience for the users
  • Compliance to industry domain standards and guidelines
  • Number of reused components


Outputs Expected:

Product Delivery:

  • Clear understanding of client requirement s; conveying requirements to the development team
  • Provide support to clear grievances at the initial stages
  • Develop reusable components
  • Participate in deployment activities like reviewing all deliverables as per the delivery checklist
preparing and reviewing deployment document and mock testing all deliverables

  • Follow product standards
quality assurance norms and guidelines

  • Provide input for estimation and impact analysis within area of responsibility. Accurate reporting of time
effort and status


Skill Examples:

  • Product development experience
  • A team player with a strong professional work ethic and great collaboration skills. Has a passion for delivering exceptional customer service a talent for quickly learning new things and keeping projects ontrack and a burning desire to meet challenges headon and succeed.
  • Ability to identify and resolve obstacles a creative problem solver.
  • Solid communication and documentation skills.
  • Reliable with good time management skills
  • Excellent problemsolving skills
  • Experience in product deployment with exceptional skills towards resolution
  • Uses Technical Standards Documentation & Templates knowledge to understand and interpret the documents provided. Follows tools and processes that can track compliance to defined technical standards at the product level
  • Uses Knowledge Management Tools & Techniques experience to participate in the knowledge management process (such as Product specific KT). Consume and contribute to the knowledge management repository

Knowledge Examples:

  • Knowledge of Configuration/Build/Deploy processes and tools
  • Thorough knowledge of the implementation process
  • Has DevOps skills and understanding of CI/CD tools
  • Knowledge regarding containerization and deployments
  • Familiarity with Cloud providers (AWS Azure Google etc.) and their tool sets
  • Understanding of Technology systems
  • Defect Management: Demonstrates operational experience in defect management process and tools
  • Software Development Process Tools & Techniques: Demonstrates working knowledge of SDLC process (e.g. Waterfall Agile XP) programming principles and best practices (refactoring code code package etc.)

  • Configuration Management: Demonstrates functional knowledge of configuration items configuration management tools and processes
  • Strong record of academic achievements with a clear demonstration of leadership in work academic and/or extracurricular settings.

Additional Comments:

Role Proficiency:
Perform first level of monitoring analysis implement solutions to improve network quality under supervision

Outcomes:

Acts under continuous support in Network domain for 24/7 operation Monitor and perform first level analysis To detect diagnose create ticket and resolve network operation issues.

Proactively identify issues there by reducing network downtime. Support the Management team by providing KPI Performance trend reports as per requirement. Network planning and KPI analysis. Basic network Integration validation and testing.

Measures of

Outcomes:
SLA adherence on P1 P2 & P3 as per service providers. Adhere KPI threshold (less than 5% call drops)

Outputs Expected:

Planning:
Ensuring that the new telecommunications network planning meets the needs of the subscriber and operator


Integration:
Integrating new Network Elements (eNodeB new sector addition and RRU swap)

Alarm Monitoring:
Monitoring alarms on the network elements and co-ordinate with the field team to resolve the issue within SLA

Fault Management Services:
Detecting isolating and correcting faults in the network

Configuration Management:
Collecting different information about hardware devices software and other elements of the network in order to support administration and troubleshooting Performance Monitoring
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