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Gandhinagar

    Change Release Management 6 To 9 Years Mumbai Bangalore Pune - Gandhinagar, India - Capgemini

    Capgemini
    Capgemini Gandhinagar, India

    Found in: Talent IN C2 - 3 days ago

    Capgemini background
    Description

    Job Description

    • Leading the change management activities within a structured process framework
    • Designing the strategic approach to managing change and support operations that fall within the domain of change management
    • Evaluating the change impact and organizational readiness to limit potential risk
    • Supporting training and communication as part of change management
    • Activities may include designing or delivering specialized training resources to appropriate userbase
    • Evaluating the risk of change and providing actionable guidelines on reducing the impact
    • Evaluating resistance in adopting the change at the user process and technology level
    • Managing the change portfolio which allows the organization to prepare for and successfully adopt the change
    • Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
    • Conduct post implementation reviews to assess the decisions and performance related to the change request Supporting the change manager in decisions for major changes
    • Evaluating Requests for Change RFCs the available resources impact of change and organizational readiness
    • Validating that appropriate tests and evaluation are performed before high risk changes are approved
    • Documenting relevant processes and activities
    • Supporting the design of change implementation scheduling
    • Reviewing a change implementation process Supporting the design and approving new change process models Using the diverse knowledge base skills and expertise of each CAB member to provide a unique perspective before a decision is finalized
    • Assessing the relative importance of the emergency change request
    • Supporting the change manager during impact and risk assessment

    Primary Skills

    • Change Management
    • Release Management

    Secondary Skills

    • Candidate must be customer oriented with excellent blend of technical knowledge
    • Innovative solution design abilities documentation skills and SLA understanding are required
    • Candidate must have complex problem solving and analytical skills
    • Must have excellent interpersonal communication both verbal and written documentation and presentation skills
    • Candidate must be open for 24x7 shift rotation as per client operations requirements
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