- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- A bachelor's degree in administration or a related field.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
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Client Servicing Executive
3 days ago
Genesis Kolkata, West Bengal, IndiaWe are looking for a an **Account Executive **for **Genesis Advertising **with at least 2 years of experience in client servicing**.** This is a full-time on-site role located in Kolkata. · **Responsibilities**: · - Building relationships with clients through the provision of exc ...
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Customer Service Executive
3 days ago
CORE CORPORATES Kolkata, West Bengal, India**Immediate Recruitment at DTDC Company (Kolkata)** · **Position: Customer Service Executive** · **Location**: · **Rajarhat Chinerpark (Kolkata)** · **Requirements**: · - Graduate or higher qualification** · **- Salary: 2.20 lakhs** · **- Age: Below 28 years (Male/Female)** · **E ...
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Client Servicing Executive
2 days ago
BlueAntz Advertising Pvt. Ltd. Kolkata, IndiaThe Client Servicing role in our advertising agency is a key position responsible for managing and nurturing client relationships. As a Client Servicing professional, you will act as the primary point of contact for clients, understanding their business goals and translating them ...
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Client Servicing Executive
3 days ago
Nico Digital Pvt. Ltd Kolkata, West Bengal, IndiaTo be a part of the Account Managing function with the ability to handle a wide portfolio of branding services, graphic design services, creative services and other related tasks. · **Must have prior exposure in related fields of work, preferably in an advertising, creative or de ...
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Customer Service Executive
3 days ago
Subhadrajobs consultancy Kolkata, West Bengal, IndiaWe are having opening for the Customer Service Executive for the Bpo · Qualification: Graduate · Experience: Fresher / 1yr (on paper) with proper experience letter · Skill: Good Communication Skill in English and Hindi · Shift: 9:30 to 6:30 Only Day Shift · **Salary**: 17000 CTC ...
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Customer Service Executive
1 day ago
Mama Mia Foods Pvt Ltd Kolkata, India**Customer Service Executive** · **Salary**: INR 12,000- 15,000 per month · Overseeing the customer service process. Resolving customer complaints brought to your attention. Planning the training and standardization of service delivery. · Handle customer complaints, provide appro ...
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Client Servicing Executive
2 days ago
Whole9Yards Online LLP Kolkata, IndiaHiring Client Servicing Executive who will be able to manage different vendors. · Job Description: · - Manage item and vendor · - Attend fairs and vendor meetings as required · - Monitor and research industry and competitive trends to make the best offering to the customer. · - D ...
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IT Service Sales Executive
2 days ago
The Hub Ops Kolkata, IndiaThe Hub Ops is the leading Company to streamline marketing process. We also work with HubSpot integration (management and onboarding), Website design and Development (in HubSpot CMS Hub, Salesforce, React, Nod.JS, Next.JS, Javascript, Php WordPress, Wix, Squarespace, Shopify, Lar ...
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Soft Services Executive
3 days ago
JLL Kolkata, IndiaJLL supports the Whole You, personally and professionally. · Soft Services Executive · Property and Asset Management · **How We support the Whole You**: · Our benefits are a good reason to come to JLL. · We are committed to hiring the best, most talented people in our industry, a ...
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Customer Service Executive
19 hours ago
Fin Bulls Bara Bazar, Kolkata, West Bengal, India_**We are looking for Customer Support Executive to Join our company.**_ · - _ · - Take charge of both inbound and outbound calls, leading the charge in promoting products and skillfully addressing inquiries. · - Delve deep into comprehending customer needs, setting the stage for ...
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Customer Service Executive
1 day ago
Cloudvista Services Kolkata, IndiaHave to take outbound calls · Have to give information to the buyers regarding products. · Location-Salt Lake sec-V (Webel More) · Morning Shift: 10:am to 7:00 pm · 10:30 am to 7:30 pm · Freshers can also apply · Good communication skills of Kannada · **Benefits**: · Fixed Salary ...
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Field Service Executive
3 days ago
Leica Microsystems Kolkata, IndiaLeica Microsystems has helped shape the future for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, ...
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Customer Service Executive
1 day ago
MoSahay Pv Kolkata, West Bengal, IndiaMode of work: Work from Office · - Salary 12K - 14K Take Home · - Working days: 6 with 1 day rotational off (last logout for women would be 6-7PM and for · - men it would be between 10-12PM) · than 10 days12PM (15KM radius from the office 8-9PM or earlier. · - Preferred Language ...
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Client Servicing Executive
19 hours ago
Weave Communications & Events Kolkata, India1. Be absolutely proficient in the English language for content development and conversations · 2. Build relations with existing clients, if and when necessary · 3. Maintain vendor management, quotations, rate comparison, purchase orders · 4. Call client's customers and take rele ...
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Customer Service Executive
2 days ago
Nature's Basket Kolkata, IndiaCashiering · Inventory Management · Meet and Greet customers visiting the stores · **Job Types**: Full-time, Permanent · **Salary**: Up to ₹9,500.00 per month · **Benefits**: · - Health insurance · - Provident Fund · Schedule: · - Rotational shift · - Weekend availability · **Edu ...
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Customer Service Executive
19 hours ago
Career Comfort Kolkata, West Bengal, IndiaProcess Associate · MNC in KOLKATA is Looking for YOU for Night Shift Job · - Excellent English Communication Skills required · - Work from Office Job · - International Inbound Voice Calling (US Medical Process) · - Fixed Sat & Sun (Weekend) off · - Both **fresher & experienced c ...
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Customer Service Executive
19 hours ago
BM Enterprises Kolkata, West Bengal, IndiaInteracting with customers via various channels such as calling and WhatsApp · - Generate leads for new business and manage provided leads · - Understand customer requirements and modify sales pitch accordingly · - Manage inventory · **Requirements**: · - Verbal fluency in Bengal ...
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Customer Service Executive
2 days ago
Ancile Technologies Pvt Ltd Kolkata, West Bengal, India**A Houston, Texas, USA based Logistics** **company is in need for Process Associates to work from our office in Kolkata** **and deal with its hiring program.** · As a **Process Associate **you will be responsible to deliver the following responsibilities**: · - Handle inbound ca ...
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Customer Service Executive
3 days ago
Ingold Solutions Private Limited Kolkata, West Bengal, IndiaWe're looking for a dedicated person to maintain our clients' accounts and serve as our · main point of contact for our English speaking clients. · This opportunity has WFH mode for US process. · **Objectives of this Role** · Act as the main point of contact in all matters relati ...
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Customer Service Executive
1 day ago
Clirnet Services Private Limited Kolkata, IndiaOverseeing the query solving process. · Coordinating with other departments to get the query solved. · Resolving complaints brought to your attention. · Suggesting policies and procedures to standardize processes. · Feedback collection from Users. · Possessing excellent product k ...
Customer Service Executive - Kolkata, India - Fitbasix
Description
We are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support.