Jobs
>
Bengaluru

    SPS T4 Associate - Bengaluru, India - ADCI - BLR 14 SEZ

    ADCI - BLR 14 SEZ
    ADCI - BLR 14 SEZ Bengaluru, India

    Found in: Talent IN C2 - 3 days ago

    Default job background
    Full time
    Description
    At , we strive to be Earth's most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people.

    If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history.


    The Selling Partner Support (SPS) organization in Amazon provides world-class support to our global Selling Partners, and is looking for a SPS T4 Associate in our program.

    The T4 Associate is accountable for providing support on tickets governed by internal service level agreements.

    The T4 Associate is responsible for creating a high-performance culture that demonstrate levels of ownership, accountability and selling partner advocacy that enable the vision of a remarkable Selling Partner/SPS/T4 on boarded groups' experience.

    By serving as the first resolution point for SPS Associates supporting Trouble Tickets from Sellers, Brands and Vendors.
    Roles and Responsibilities

    This includes, but is not limited to:

    • The SPS T4 Associate demonstrates end to end ownership of every ticket raised coupled with proactive problem solving and provides exceptional support.
    • Demonstrates effective, clear and professional written and oral communication.
    • Provides prompt and efficient service including the appropriate escalation of the issues.
    • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
    • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
    • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
    • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
    • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
    We are open to hiring candidates to work out of one of the following locations:

    Bangalore, KA, IND

    BASIC QUALIFICATIONS

    • 1+ years of customer service experience
    • 1+ years of driving process improvements experience
    • Speak, write, and read fluently in English
    • Experience with Microsoft Office products and applications
    • Experience with Excel
    • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
    PREFERRED QUALIFICATIONS

    • Experience within a customer service environment
    • Desire to expand skills into new areas.
  • ADCI - BLR 14 SEZ

    SPS Associate, SPS

    Found in: Talent IN C2 - 3 days ago

    ADCI - BLR 14 SEZ Bengaluru, India Full time

    The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an ...

  • ADCI - Karnataka

    SPS Associate, SPS

    Found in: Talent IN C2 - 2 days ago

    ADCI - Karnataka Bengaluru, India Full time

    The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an ...

  • ADCI - Karnataka

    SPS Associate, SPS

    Found in: Talent IN C2 - 4 days ago

    ADCI - Karnataka Bengaluru, India Full time

    The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an ...

  • ADCI - BLR 14 SEZ

    SPS Associate

    Found in: Talent IN C2 - 3 days ago

    ADCI - BLR 14 SEZ Bengaluru, India Full time

    Job summary: · The Seller Support on Boarding Associate acts as the primary interface between Amazon and our business partners. This is an onsite role. · Associate are dedicated towards helping new seller get on-boarded on A.IN platform, the success measure is not just launching ...

  • Continental

    Project Manager

    Found in: Talent IN 2A C2 - 2 days ago

    Continental Bengaluru, India

    Description: · The SP/SW Manager organizes the SP/SW-related aspects and associated work products for specific projects. This role acts as the interface to the project teams and customer for all SP/SW aspects. The SP/SW Manager informs the Project Manager about the current progre ...

  • Navi

    Associate Manager II

    Found in: Talent IN 2A C2 - 2 days ago

    Navi Bengaluru, India

    About Navi · Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on ou ...

  • ServiceNow

    Dir, Alliances

    Found in: Whatjobs IN C2 - 1 day ago

    ServiceNow Bengaluru, India Full time

    Company Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ...

  • Flowserve

    Engineer, Senior

    Found in: Talent IN C2 - 3 days ago

    Flowserve Bengaluru, India Full time

    Key Accountabilities · Sustain key indicators of Organizational effectiveness i.e. KQI, OTD, Utilization & Efficiency of self and provide periodic reports to Manager. Effectively communicate and build rapport with business units. Enhance collaboration to achieve high customer sa ...

  • Navi

    Associate - Information Security

    Found in: Talent IN 2A C2 - 3 days ago

    Navi Bangalore, India permanent

    Job description : · About the role : · Navi is looking for an Associate Information Security to be part of the information security program at the Group Level ensuring cybersecurity compliance to the requirements put forth by regulators - RBI, IRDAI & SEBI. · Key responsibilities ...

  • Blue Yonder

    Sr Support Engineer 2

    Found in: Talent IN C2 - 3 days ago

    Blue Yonder Bengaluru, India Full time

    Overview · :Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places to Work" · Position involves a role that is responsible for the implementation of JDA Category Management with good knowledge of JDA Category Management. These ...