Customer Service Representative - Delhi, India - Parmar Consultancy Services
Description
Customer Service Representative
Job Summary
Responsible for acting as a liaison between customers and companies. Assists with
complaints, orders, errors, account questions, billing, cancelations, and other
queries.
Primary Responsibilities
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, or exchanges.
Answer questions about warranties or terms of sale.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Work with customer service manager to ensure proper customer service is
being delivered.
Experience Required - 1 to 4 years
Salary:
₹15, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Weekend only
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location:
One location
- Health insurance
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