Customer Service Officer - Faridabad, India - Pure Natural Products Pvt. Ltd
1 week ago
Description
Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, track orders, followup with logistics partners, and obtain details of complaints- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders and requests
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Types:
Full-time, Regular / Permanent
Salary:
₹10, ₹22,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
- 91-XXXXXXXXXX
More jobs from Pure Natural Products Pvt. Ltd
-
Medical Sales Representative
Faridabad, Haryana, India - 1 week ago
-
Customer Support Executive
Faridabad, Haryana, India - 1 week ago
-
Customer Support Executive
Faridabad, Haryana, India - 6 days ago
-
Customer Support Executive
Faridabad, Haryana, India - 18 hours ago
-
Customer Support Executive
Faridabad, Haryana, India - 5 days ago