E-commerce Executive - Noida, India - Manogyam E-Commerce Pvt. Ltd.
Description
Job description
- Support the website developers in adding and reviewing tasks for new feature developments.
- Perform daily maintenance and merchandising updates on sites.
- Manage and monitor the online product catalog (add/edit products, prices, sales, categorization) through the Content Management System or backend processes.
- Collaborate with various departments such as marketing, sales, customer support and operations.
- Managing stock availability model wise across set of identified retailers.
- Coordinate order processing, delivery and returns of customer orders.
- Coordinate with other teams on the execution of brand, marketing and ecommerce activities.
- Ensure the fulfilment of customers' orders via store pick of delivery service.
- Execute activities driven by data analytics.
- Implement preventive and corrective measures of disaster recovery plan.
- Implement the customer loyalty programmes.
- Implement the ecommerce activities.
- Manage a diverse service environment.
- Manage the operations for good service.
- Manage the service quality and customer satisfaction.
- Monitor and maintain proper functionality of the website.
- Observe the sales, promotions, marketing and social media activities over digital platforms.
- Promote good service performance.
- Track and report the business outcome of datadriven insights.
Job Types:
Full-time, Regular / Permanent
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Experience:
- Account handling: 1 year (preferred)
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