Gem Customer Support Executive - Delhi, Delhi, India - GEMTECH PARAS SOLUTIONS PVT LTD

GEMTECH PARAS SOLUTIONS PVT LTD
GEMTECH PARAS SOLUTIONS PVT LTD
Verified Company
Delhi, Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibility:

Customer Support:
Provide exceptional support via call and chat, addressing customer queries promptly.

Guide customers through the GeM registration process and resolve technical issues.


Client acquisition:
Identify and acquire new clients through market research and lead generation.

Collaborate with the sales team to convert leads into successful clients.


Lead Management:
Effectively manage many leads throughout the sales cycle.

Follow up with leads, maintain accurate records, and prioritize high-potential prospects.


GeM Registration:
Possess sound knowledge of the GeM portal and registration procedures.

Assist clients in completing the registration process and resolving any issues.


Compliance:
Vast knowledge of the tendering process i.e. documentation, product upload etc.


Skills Required:

  • Excellent communication skills and GeM portal knowledge.
  • Ability to handle a large volume of leads with attention to detail.
  • Proven client acquisition and sales experience preferred.
  • Familiarity with CRM software and government procurement processes a plus.
  • Having 1 to 2 years of experience.

Location:
Preet Vihar, Delhi


Job Types:
Full-time, Permanent


Pay:
₹15, ₹20,000.00 per month


Schedule:

  • Day shift
  • Morning shift

Ability to commute/relocate:

  • Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (required)
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