E-commerce Order Processing - Patna, India - CallDoorstep
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5 days ago
Description
1-2 years of experience in E-commerce Order Processing or a related field, with a focus on Amazon & Flipkart
**Job Description: eCommerce Order Processing and Filed Executive:
- **Order processors may also be responsible for tracking inventory levels, managing shipping schedules, and ensuring that all customer orders are handled properly. This can include everything from confirming order details to arranging payment or refunds.
Online Store Operations:
Assist in managing the day-to-day operations of the company's assigned online stores.
This includes tasks such as product inventory monitoring, order processing and fulfillment (Order acceptance, Packing of Product, Pasting the label and handover to shipping Partne), Monitoring of COD orders and contacting customers to confirm COD orders.
Ensure orders pick up/ deliver on time. Coordinate order processing, delivery, and returns of customers' orders across eCommerce platforms & marketplaces (Amazon, filipkart and etc.). Tracking undelivered Orders and coordinating customers to ensure delivery and day-to-day operational issues related to the marketplaces.Online Store Operations:
Assist in managing the day-to-day operations of the company's online store. This includes tasks such as product catalog management, inventory monitoring, order processing, and fulfillment. Monitoring of COD orders and contacting customers to confirm COD orders. Ensure orders pick up/ deliver on time. Coordinate order processing, delivery, and returns of customers' orders across eCommerce platforms & marketplaces (Amazon, filipkart and etc.). Tracking undelivered Orders and coordinating customers to ensure delivery and day-to-day operational issues related to the marketplaces.
Quality Assurance:
Assist in ensuring he accuracy and quality of product listings, including checking for errors, broken links, and missing information.
Perform regular website testing and provide feedback to the development team.Monitor & manage inventory:
Monitor & manage inventory levels to ensure healthy stock levels to meet sales forecast. Manage Inventory/Stock of Products which is being sold from our Platform.
Team Collaboration:
Collaborate with cross-functional teams, such as marketing, sales, and customer service, to ensure effective coordination and alignment of ecommerce efforts.
Support team members in achieving ecommerce goals.MIS & Reporting :
Maintain & Generate all necessary report/MIS,
Others:
Collecting Materials from Transporter/bus/train, and any other ad-hoc tasks and related duties assigned by management. Occasionally.
**Requrients:
- You should have your own Laptop, Smart Phone, internet Connection and Motorcycle.**
Salary: Up to ₹10,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Patna, Bihar: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- If Selected, how much time you will take to Join?
Education:
- Secondary(10th Pass) (preferred)
Experience:
- Operations management: 2 years (preferred)
Willingness to travel:
- 25% (preferred)
Speak with the employer
Expected Start Date: 20/05/2023
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