Customer Service Representative - Bengaluru, India - Profitswitch Technology
Description
Job Title:
Customer Support Executive
Location:
Tower 5A,5B,5C, Embassy Tech Village Rd, Bellandur, Bengaluru, Karnataka 560103
Salary:
₹ 23000 CTC (18.5k in hand)
Shift:
Day for females till 9pm/ Rotational for males
Qualifications:
- Graduate from any field / 3 years diploma
Experience:
- Fresher or Minimum 6 months from BPO or Customer Support (preferred)
Job Description:
Responsibilities:
- Providing excellent customer service by resolving issues promptly and accurately
- Ensuring customer satisfaction by following up on resolved issues
- Maintaining customer records by updating information in the database
- Meeting targets and deadlines set by the management
- Adhering to company policies and procedures
Requirements:
- Excellent communication skills in both English and Hindi
- No MTI or RTI issue, grammatical, or pronunciation errors
- Graduate from any field / 3 years diploma
- Fresher or minimum 6 months of experience in BPO or customer support
- Good listening and problemsolving skills
- Ability to work in a team environment
- Flexible to work in a rotational shift environment
Benefits:
- Cab facility with home pick and drop available within Bengaluru within 35km radius from Office
If you meet the above requirements and are interested in this position, please submit your resume along with a cover letter.
Schedule:
- Day shift
- Flexible shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Salary:
₹18,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- Do you speaks Hindi well?
Speak with the employer
- Health insurance
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