Cs Executive - Ahmedabad, India - cFIRST Background Checks LLP
Description
Position:
Client Service - Executive
Job Location:
Prahladnagar, Ahmedabad
Requirements:
Excellent English Communication - Voice.
Basic Computer Skill (Excel, Typing)
Job purpose:
To interact with client on a regular basis and to ensure that delivery standards are met as per requirement
Key Responsibilities:
- First point of contact (SPOCs ) for clients and focus of the role is to provide excellence in customer service and to maximize the client experience.
- Documentation and Securing records from current customers.
- Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff.
- Conduct employment verifications either through calls or online.
- Coordinate with HRs, Directors and other officials for the verification.
- Handle client queries and escalation calls.
- Ensure that the internal/external quality targets are met.
About cFIRST
cFirst Background Checks LLP is a part of the Vora Group-a Cincinnati based privately held equity group that specializes in building innovative IT companies worldwide.
The group portfolio consists of 13 ventures in the software services and infrastructure solutions space employing over 3000 people worldwide.
Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution.
In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled.We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies.
Job Types:
Full-time, Regular / Permanent
Salary:
₹19, ₹30,000.00 per month
Benefits:
- Food provided
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (preferred)
Language:
- English (required)
Shift availability:
- Night Shift (required)
Speak with the employer
More jobs from cFIRST Background Checks LLP
-
Back Office Executive
Bengaluru, India - 3 weeks ago
-
Customer Success Executive
Prahlad Nagar, Ahmedabad, Gujarat, India - 1 week ago
-
Client Service Executive
Mumbai, India - 1 week ago
-
IT Sales
Mumbai, India - 1 week ago
-
Us Healthcare Recruiter
Visakhapatnam, India - 2 weeks ago
-
Operations Executive
Ahmedabad, Gujarat, India - 3 weeks ago