Administrator - Remote, India - Satguru Tiffin Service

Description

About us

GoCheap is a leading destination for unbeatable prices on a diverse range of products, offering electronics, toys, and home and kitchen essentials.

With a significant presence in Canada and the United States, we are driven by our commitment to deliver quality products at market-beating prices.

Our extensive shopping channels include renowned online platforms and our dedicated website, making shopping convenient for our valued customers.

We are professional, agile and professional.


Our work environment includes:

• Modern office setting
• Food provided
• Workfromhome days
• Growth opportunities

Position Summary:

The Administrator will play a crucial role in ensuring smooth day-to-day operations of the GoCheap business.

As an integral member of our team, the Administrator will handle a variety of responsibilities, from managing inventory and processing orders to liaising with customers and supporting online sales.

Key Responsibilities:


Administrative Duties:
Manage daily administrative tasks, including answering phone calls, maintaining office supplies, and handling mail and shipments.


Inventory Management:
Monitor inventory levels, coordinate stock replenishments, and liaise with suppliers to ensure timely delivery.


Order Processing:
Manage the process of receiving, fulfilling, and tracking customer orders. Ensure timely dispatch and delivery.


Customer Support:
Address customer inquiries, resolve complaints, and ensure the highest level of customer satisfaction.


Sales Support:
Assist the sales team by processing online sales, updating product listings on multiple platforms, and managing promotions.


Data Management:
Maintain up-to-date records of sales, inventory, customer feedback, and other relevant business data.


Team Collaboration:
Work closely with other team members, including sales, marketing, and logistics, to ensure cohesive business operations.


Continuous Improvement:
Provide feedback and suggestions to enhance operational efficiencies and improve the customer experience.


Qualifications and Skills:

A diploma or bachelor's degree in Business Administration or a related field.

Prior experience in a similar administrative role, preferably within the retail sector.

Strong organizational and multitasking abilities.

Proficiency in using Microsoft Office Suite, especially Excel.

Familiarity with e-commerce platforms like Amazon, eBay, Facebook, and Instagram is a plus.

Excellent communication skills, both written and verbal.

A problem-solving mindset with a keen attention to detail.

Ability to work in a fast-paced environment and adapt to changing priorities.


What We Offer:

A competitive salary and benefits package.

An opportunity to grow within a rapidly expanding business.

A dynamic and supportive work environment.

Employee discounts on GoCheap products.


Job Types:
Full-time, Permanent


Salary:
₹15, ₹20,053.00 per month


Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Experience:

- total work: 2 years (preferred)


Work Location:
Remote