Import Export Customer Service - Navi Mumbai, Maharashtra, India - accurate hire

accurate hire
accurate hire
Verified Company
Navi Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

ROLE TASK - FREIGHT FORWARDING PRICING & CS
-
PRICING:


  • Share the RFQ as per the customer requirement for (Ocean & Air, Import / Export)
-
OCEAN EXPORT:


  • OCEAN EXPORT FLC
  • SHIPPING LINE / VENDORS


  • OCEAN EXPORT LCL

  • COLOADERS
-
AIR SHIPMENTS:


  • AIR EXPORT
  • IATA
  • Check for the Lowest rate with Every 2 to 3 shipping line / Vendors / IATA (for Ocean / Air)
  • Rate Negotiation with 2 to 3 shipping line / Vendors / IATA / Overseas Agents
  • Submit the quotation to shipper
  • Submit the quotation to Consignee
  • Taking followup for Nomination confirmation or ask for the indication.
  • Checking for the cargo readiness date and place the booking accordingly.
  • Place booking request to Shipping line / Vendor / IATA / Overseas Agent
  • Follow up for the booking copy with Shipping line / Vendor / IATA / Overseas Agent
  • Sharing the Booking copy with Shipper / CHA for Export and Consignee for Import shipment
-
Customer Service:

-
Export Customer Service:


  • TRACKING STATUS OF EMPTY CONTAINER PICKUP WITH CHA/TRANSPORTER
  • TRACKING STATUS OF STUFFING CARGO AT FACTORY / CFS
  • PREPARING BL DRAFT AND SHARING WITH SHIPPER
  • TAKING CONFIRMATION OF BL DRAFT FROM SHIPPER
  • FOLLOWUP FOR SI SUBMISSION BEFORE SI CUTOFF DATE
  • FOLLOWUP WITH CHA FOR FORM 13 SUBMISSION AND CONTAINER GATE IN BEFORE GATE CUTOFF DATE AND TIME
  • FOLLOWUP FOR TAX INVOICE WITH SHIPPING LINE / VENDORS / CO-LOADER / IATA
  • TRACKING CONTAINER STATUS
  • FOLLOWUP FOR FINAL SEAWAY, ORIGINAL, TELEX BL COPY FROM SHIPPING LINE / VENDORS / CO-LOADER / IATA
  • SHARING FINAL BL TO THE CUSTOMERS
  • TAKING FOLLOWUP FOR DAP / DDP SHIPMENTS WITH VENDORS / IATA / OVERSEAS AGENTS
  • UPDATING SHIPMENT STATUS TO SHIPPER
  • PREPARING DG CARGO DRAFT BL
-
DSR:


  • DAILY MAINTAINING DSR
  • DAILY MAINTAINING RFQ SHEET
  • SHARING DSR TO PRETICULAR CUSTOMER ON DAILY BASIS 06:30PM
-
COST SHEET:


  • PREPARING COST SHEET FOR ALL TYPE OF SHIPMENTS
-
ACCOUNT & BILLING:


  • SHARING FINAL TAX INVOICE TO ACCOUNTS / BILLING TEAM FOR ARRANGING THE FINAL BILL
  • FOLLOWUP FOR SHIPPING LINE / VENDORS / OVERSEAS AGENT / IATA AGENTS
  • PAYMENT WITH OUR ACCOUNTS TEAM
  • MANAGING VENDORS CREDIT PERIOD
  • COURIER PDC CHEQUE OR SHARING UTR DETAILS TO SHIPPING LINE / VENDORS / OVERSEAS AGENTS / IATA
-
MONTHLY REVENUE REPORT:


  • PREPARING MONTHLY REVENUE REPORT
  • Export)
  • MAINTAINING TASK SHEET

Job Types:
Full-time, Permanent


Salary:
₹40, ₹45,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Ability to Commute:

  • Navi Mumbai, Maharashtra (required)

Ability to Relocate:

  • Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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