Enterprise Associate - Bengaluru, India - Unisys

Unisys
Unisys
Verified Company
Bengaluru, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description We Believe in Better**We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.


Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us


Learn more about Unisys and our key solution offerings: Unisys, Stealth, CloudForte, InteliServe


What success looks like in this role:


Key Responsibilities:


  • Monitor and detect batch jobs for failures
  • Start jobs, tasks and scripts manually where automated processes do not exist
  • Investigate and report on all jobs, tasks and scripts that end abnormally if operations procedures require
  • Restart jobs, tasks and scripts that end abnormally
  • Resolve interruptions caused by conditions external to production programs (e.g., disk, tape)
  • Maintain job completion records and provide exception reporting
  • Respond, troubleshoot, and resolve batch jobs and schedules for inscope batch environment
  • Update knowledge base with known errors/resolutions, technical documentation and procedures
  • Monitor and track false and missed monitoring events and alerts to continuously tune monitoring thresholds
  • Keep a check on Job Contentions and File Contentions to avoid any delays in batch. Take appropriate action whenever situation arises.
  • Keep a check on System Performance. Monitor the performance and fix issues or escalate whenever occurred.

You will be successful in this role if you have:


Qualifications:

University degree or equivalent education and experience.

Must have both verbal and written communication, logical and analytical skills.

Knowledge of ITIL Modules like Incident, Change and Problem Management.

Ability to support multiple clients/ technologies as part of shared support delivery.


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Notice For U

S Applicants:
Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity
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