Telecaller - Noida, India - Ispecia

Ispecia
Ispecia
Verified Company
Noida, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Type :
Full Time

  • Experience : Experienced or Fresher
  • Work Location : Noida

Responsibilities:


  • Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics

  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep records of all conversations in our call center database in a comprehensible way

Requirements:


  • Strong command over English & Hindi
Strong phone and verbal communication skills along with active listening

  • Previous experience in a customer support role
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