Customer Relationship Executive - Hyderabad, Telangana, India - Extrika spaces and developers

Description

Job Title:
Customer Relation Executive

• Company: Extrika spaces and Developers

Location:
financial District,Hyderabad


About Extrika Spaces and Developers:
Extrika is a leading firm that transcends conventional boundaries in the interior design industry, creating bespoke and captivating spaces. Committed to excellence, Extrika takes pride in delivering cutting-edge interior design solutions that reflect innovation and sophistication.

As we continue to grow, we are seeking a dynamic and results-driven Sales Manager to join our team and contribute to the success of our digital marketing initiatives.

Greeting and Welcoming Visitors:
Welcome and assist visitors, clients, or employees upon their arrival.
Provide a positive and professional first impression of the organization.


Answering and Directing Calls:
Manage incoming phone calls and direct them to the appropriate personnel or department.
Take messages and provide basic information to callers.


Receiving and Sorting Mail:
Handle incoming and outgoing mail.
Distribute mail to the appropriate individuals or departments.


Managing Appointments and Schedules:
Schedule and manage appointments for employees or clients.
Maintain and update calendars for meeting rooms or shared spaces.


Providing Information:
Offer information about the organization, its services, and relevant details to visitors.
Assist with general inquiries and direct individuals to the right resources.


Handling Administrative Tasks:
Perform basic administrative tasks such as data entry, filing, and organizing documents.
Maintain a clean and organized front desk area.


Security and Access Control:
Monitor and control access to the premises.
Issue visitor badges and maintain security protocols.


Assisting with Basic IT Support:
Provide basic technical support, such as helping visitors connect to Wi-Fi or troubleshoot minor issues.


Cash Handling (if applicable):Process payments, handle cash transactions, and maintain accurate records (relevant in settings like hotels or service-oriented businesses).


Emergency Response:
Follow emergency procedures and provide assistance during evacuations or other crisis situations.


Customer Service:
Offer excellent customer service to ensure a positive experience for visitors and clients.


Collaboration with Other Departments:
Work closely with other departments to coordinate activities and provide support as needed.

Effective communication, interpersonal skills, and a customer-focused mindset are crucial for success in a front desk role. Additionally, familiarity with office equipment, basic computer skills, and the ability to handle multiple tasks simultaneously are often required.


Salary:
₹10, ₹20,000.00 per month


Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

- total work: 1 year (preferred)

• Customer service: 1 year (preferred)

Language:

• English (preferred)