Customer Care Executive - Vadodara, India - Pratham Automobile

Pratham Automobile
Pratham Automobile
Verified Company
Vadodara, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Handle Inbound and Outbound calling for customer service.

  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive
  • Communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Conduct followups to ensure complete resolution of issues.
  • Keep records of customer interactions and process customer accounts.

Salary:
From ₹14,500.00 per month


Benefits:


  • Paid sick time

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Ability to commute/relocate:

  • Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)
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