IT Administrator - Bengaluru, India - SignDesk

SignDesk
SignDesk
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

About the Role


As an IT Admin, you will play a crucial role in ensuring the smooth operation of our organization's IT systems.

Your expertise will directly contribute to maintaining a productive and efficient work environment for our teams.


Responsibilities:


  • Handson experience in configuring and troubleshooting FortiGate, Cisco firewalls and
Switches.

  • Configuring and troubleshooting VPNrelated issues.
  • Knowledge of Office 36
  • Experience working in a Linuxbased environment.
  • Strong understanding of Linux, Windows & MacOS operating systems.
  • Troubleshooting OS issues.
  • Knowledge of EPS (Endpoint security) and Biometric Access control.
  • Proactively manage and maintain network and firewall systems.
  • IT Asset Management and Tracking.
  • Develop and implement project plans, risk assessments and contingency plans.
  • Design and implement monitoring, configuration management and reporting functions
that will make a hands-off environment.

  • Define and document best practices and support procedures.
  • Provide afterhours support for Infrastructure emergencies as well as occasional
weekend maintenance.

  • IT Asset Management and tracking documentation Assist with hardware, firewall,
telecom and software vendor evaluation, recommendation and negotiations.

  • Facilitate new employee workstation setup.
  • Facilitate IT support for any internal and Remote work employees.
  • Documenting and Tracking of ITrelated processes and workflows.
  • Creates and maintains historical records by documenting hardware and software
changes and revisions.

  • Identify and learn appropriate software and hardware used and supported by the
organization.

  • Ensure security and privacy of computer systems.
  • Quickly arrange for hardware change in case of failure occurred in the System.
  • Creating, changing and deleting user accounts according to the request raised.
  • Coordinating with vendors to facilitate IT Asset purchases.
  • Maintaining internal infrastructure requirements include laptops, desktop computers,
routers, switches printers etc.

  • Ensuring that laptop/desktop complies with established policies, standards, and
configuration guidelines.

Workspace).

  • Configuring and maintaining CCTV Surveillance.
  • Maintaining Data Backup and Data Security.
  • Configuring Access Points and monitoring/ blocking unauthorized internet access.
  • Coordinating with the Finance team on payments and POs.

Qualifications

  • Bachelor's degree in computer science or information technology.
  • Ability to work independently and collaboratively.
  • Microsoft Certified Systems Administrator (MCSA) certification is a plus.
  • Proven work experience as a desktop support engineer or support technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals.

  • Staying up to date with the latest developments and changes in the IT sector
  • Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills.

Salary:
₹25, ₹35,000.00 per month


Benefits:


  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Monday to Friday

Work Location:
In person

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