Freelance Corporate Trainer - Bengaluru, India - Dhanyatha Technologies

Description

EUC - Windows, SCCM/Intune, O365,


ITIL:
Managing Modern PCs for EUC

Week # Days Training Day

Table of Content Assignments Assessment
Working with Git, Git Workflow

What is ITIL / Introduction to ITIL Foundation / ITIL Versions /
1

Benefits of ITIL Standards

ITIL Approaches/ Roles and Responsibility of IT Help Desk

Modules in ITIL / Introduction to ITSM
2

Overview of ITSM

Install and customize Windows clients

Configure Updates and devices / drivers for Windows.
3
Week 1:ITIL Configure storage for Windows, network and remote

Week 1 Foundation and

ServiceNow management settings in Windows.

ACL / account access and authentication.

Security, file and folder permissions.
4

Describe methods for securing Windows client, common threats and methods for mitigating against them. Assignment -1

Troubleshoot hardware and driver issues, file issues and
5 perform recoveries.

Understanding The Enterprise Desktop

Azure AD Overview and Managing Identities in Azure AD

Manage Device Authentication

Device Enrolment using Microsoft Endpoint Configuration

Manager / Microsoft Intune

6 Configuring Device Profiles

Managing User Profiles ITIL_WIndows-Client

Implement Mobile Application Management (MAM) Assignment -2

7 Protecting Identities in Azure AD

Enabling Organization Access

Implement Device Compliance Policies


Week 2:
Managing

Week 2
Modern Desktops

8


Week 2:
Managing

Week 2 Using Reporting

Modern Desktops
Implement device data protection

Managing Microsoft Defender for Endpoint

Managing Microsoft Defender in Windows Client Assignment -3

8 Assessing Deployment Readiness

On-Premise Deployment Tools and Strategies

Deploying New Devices

Dynamic Deployment Methods

Planning a Transition to Modern Management

Managing Virtual Desktops

9 Updating Windows Clients

Windows Update for Business

Desktop Analytics / Endpoint Analytics

10 Overview of Office 365

Provisioning an Office 365 tenant

Planning a pilot deployment

Managing user accounts and licenses / passwords and authentication / security groups in Office 365

Managing Office 365 users and groups with Windows

PowerShell Assignment -4

Configuring administrative access

Planning for Office 365 clients

Planning connectivity for Office 365 clients

Configuring connectivity for Office 365 clients

11 Planning and preparing for directory synchronization

Implementing directory synchronization by using Azure AD

Connect

Managing Office 365 identities with directory synchronization

Overview of Office 365 ProPlus

Planning and managing user-driven / centralized Office 365

ProPlus deployments

Office Telemetry and reporting

12
Week 3:Microsoft

Week 3 O365

Administration

Overview of Exchange Online / Managing Exchange Online recipients

12
Week 3:Microsoft
Planning and configuring Exchange Online permissions M365_Modern-Desktop

Administration Office 365

Planning and configuring client access policies

Migrating to Exchange Online

Teams Explained / Deploying Teams

Authentication and Access

Transitioning Skype For Buisness to Microsoft Teams

13 Management and Reporting

Configuring SharePoint Online services

Planning and configuring SharePoint Online site collections

Planning and configuring external user sharing

Planning and managing Yammer Enterprise

Planning and configuring OneDrive for Business Assignment -5

Configuring Office 365 groups

14 Overview of the compliance features in Office 365

Planning and configuring Azure Information Protection in

Office 365

Managing the compliance features in Office 365

Troubleshooting Office 365

Monitoring Office 365 service health

Client settings and configuration

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Power management

Resource explorer

Default and extended inventory

Policy flow server and client side

Software metering / Asset intelligence and Catalog / Fast

16 channel (BGB) and CCMnotificationagent

Configuration baselines /Client status and health reporting

/Client - Management point connection


Week 4:
System

17 Centre
Week 4

Configuration

Manager

Application model / Configuration items Site Server and

MP/DP role

Global conditions / Applications and app deployments types

Distribution points / installation, configuration. removal and upgrade / point groups

Content distribution (Local, Remote and site to site) / redistribution / update content removal (automatic and cleanup tool), Content status and


Week 4:
System
reporting

17 Centre Pull distribution points (install, configuration, distribution)
Week 4

Configuration Pre-staged DPs and content / Content library structure and
Manager purpose

Distribution point migration / Migrated or shared DPs

Microsoft Connected Cache / Content validation /Delivery

Optimization (DO) / Peer cache and Branch cache / Client installation and upgrade

Auto client upgrade / Client push install / Software update
- based install.