Process Associate - Noida, India - Genpact

Genpact

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing.

People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us._

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We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly highpressure business environment while being a good team player._
Responsibilities_
In this role, you will be responsible for activities related to O2C domain_

- _Issue and review draft billing and if correct, submit to appropriate account contact for approval._
- _Prepare live client billing including any support documentation and send to client._
- _Follow up on customer/internal disputes, customer questions and working between departments to get a resolution._
- _Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution._

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Client &

Internal Relationships:
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- _Support Manager in preparing and delivering work to clients and colleagues._
- _Work closely with internal teams as needed, including managing discrepancy process with account/media teams._
- _Engages with all work-related contacts in a professional & respectful manner_

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Strategic Thinking:_

- _Ensure key information is provided to team regarding any issues, internal agency issues, changes in account status, etc._
- _Takes clear ownership of assigned tasks_

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Communications Skills:_

- _Expresses oneself clearly and concisely in oral communications_
- _Writes in a clear, compelling, and concise manner_
- _Organizes ideas and information logically and sequentially_
- _iSpeak should be minimum 6.5_

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Qualifications_
Minimum qualifications_

- _B.Com graduation (MBA

Finance preferred)_

- _Relevant work experience in Order to Cash, preferably in Media Industry_

Preferred qualifications_

- _Very Good Written and Verbal Communication skills_
- _Preferable to have practical knowledge of Media Ocean, MS Dynamics

D365, Netsuite, Nexelus._

- _Excellent time management and planning skills._
- _Attention to detail, good analytical and problem-solving capabilities_
- _Drive to achieve results and deliver on goals_

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Job_**_Process Associate_

_ Primary Location__India-Noida_

_ Schedule__Full-time_

_ Education Level__Bachelor's / Graduation / Equivalent_

_ Job Posting__Apr 17, 2023, 2:02:29 AM_

_ Unposting Date__Ongoing_