SAP Ewm - Navi Mumbai, India - ACL Digital

ACL Digital

Verified Company

Navi Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Working at level 2 giving expert support and information to the queries raised by the end user.

To understand the business process and provide consultation services.
Provide Business analyst perspective to the recurring incidents and help in RCA of the problems.
Driving timely resolution of customer issues within the expected SLA.
Preparing and maintaining KEDB for all the known issues.
Coordination with L3 team/ Product team / Development team for the next level support, bugfixes.
Drive and manage the 1st level support team for the issue resolution.
Involvement in UAT.
Responsible for Background job motoring/ SAP Idoc Monitoring/SAP queues monitoring.
Should be comfortable to work in 24/7 Environment. (Rotational 3 Shifts).

Primary Skills

Should have strong knowledge and hands on experience on warehouse structure, Inbound and outbound logistic process (SAP Logistic Execution). Must have knowledge on fulllife cycle of SAP MM.
Should have knowledge on WM master data, Inbound process, Outbound processes, WM Physical inventory process, put away, Picking, different strategies, HU management, RFID Processes.
Strong SAP functional process knowledge within MM Inventory Management, Purchasing Areas, Release Strategy, Pricing.
Should have strong knowledge on Idocs and SAP Inbound Outbound Queues.
Should have strong knowledge on cross modules like SAP MM, SD.

Secondary Skills

ITIL certification is preferred.
Retail / Warehouse Management domain background would be highly preferred
Fundamental knowledge on ECOM processes like B2C/B2B will be advantage.

Company Name - ACL Digital (Alten Calsoft Labs Digital)

Client Name - Reliance Jio

Location - Ghansoli

Salary:
Up to ₹450,000.00 per year

Schedule: