Customer Care Executive - Bengaluru, Karnataka, India - Digital Marketing Academy

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job Description of Customer Care Executive

  • Processing of enquiries received
  • Uploading the leads into ERP, regular followups based on the scheduled date and updating status.
  • Sending mails, SMS and WhatsApp to interested students.
  • Call cold/warm leads (as provided)
  • Get students to walkinto the office
  • Daily reports to be sent to respective heads as per format
  • Counsel students (from all sources) and convert to admissions
  • Call students for followup.
  • Ensuring the fees collected on time.
  • Coordinate with placement team for ensuring their students placed.
  • Organize events at the center along with staffs and students

Qualification :
Any bachelor degree


Need Good Communication skill in English, Malayalam Mandatory.


Pay:
₹15, ₹20,000.00 per month


Schedule:

  • Day shift

Application Question(s):

  • What is your Salary Expectation?
  • Do you have Notice Period?
  • What is your age?

Education:


  • Bachelor's (preferred)

Experience:

- total: 1 year (preferred)

Customer Care Executive: 1 year (preferred)


Language:


  • English (preferred)
  • Malayalam (preferred)

Work Location:
In person

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