Customer Care Executive - Bengaluru, Karnataka, India - Digital Marketing Academy
Description
Job Description of Customer Care Executive
- Processing of enquiries received
- Uploading the leads into ERP, regular followups based on the scheduled date and updating status.
- Sending mails, SMS and WhatsApp to interested students.
- Call cold/warm leads (as provided)
- Get students to walkinto the office
- Daily reports to be sent to respective heads as per format
- Counsel students (from all sources) and convert to admissions
- Call students for followup.
- Ensuring the fees collected on time.
- Coordinate with placement team for ensuring their students placed.
- Organize events at the center along with staffs and students
Qualification :
Any bachelor degree
Need Good Communication skill in English, Malayalam Mandatory.
Pay:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Application Question(s):
- What is your Salary Expectation?
- Do you have Notice Period?
- What is your age?
Education:
- Bachelor's (preferred)
Experience:
- total: 1 year (preferred)
Customer Care Executive: 1 year (preferred)
Language:
- English (preferred)
- Malayalam (preferred)
Work Location:
In person
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