Hotel Operations Professionals - Mumbai, India - Indtex Solutions Pvt Ltd
Description
Responsible for making hotel reservations worldwide for request received from reservation centre and the passengers.- Liaising with suppliers and hotels for request of rooms as per customers requirement.
- Knowledge rules of hotels (room occupancy, child policies, concept of board basis (i.e. bed breakfast/half board/full board etc).
- Creating vouchers on confirming with the suppliers and the customers.
- Should have the experience of handling Sales Leads, should have worked over the phones and target oriented.
- Sales support of hotel for B2B and retail customers.
- Requested rooms searching different bed banks ,our in house system and getting cheaper prices for up sell bookings or ha cards for all customers(office ,B2B and B2C).
- Quality checking on each booking confirmed with the suppliers.
- Minimum 24Years of experience in backend hotels Fulfilment division.
- Good working knowledge of hotel terminology etc.
- Excellent communication skills and good customer service skills.
- Willingness to work under UK timing.
Salary:
Up to ₹500,000.00 per year
Benefits:
- Provident Fund
Schedule:
- UK shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 2 years (preferred)
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