Guest Relation Executive - Goa, India - CSML India Pvt Ltd
Description
Opportunity to work with a renowned Hotel for GRELocation
- North Goa
- 6 days (1 Week off Between Monday
- Friday)
Minimum Qualification HSC
Responsibilities
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate when needed.
Salary:
₹15, ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Goa, Goa: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
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