IT Operations Trainee - New Delhi, India - Boston Consulting Group

Boston Consulting Group

Verified Company

New Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WHAT YOU'LL DO:

IT Operations Trainee will be part of Secure Infrastructure Platform (SIP) tribe based in GSD location.

Individual will be learning BCG IT service management processes for Incident / Request, Change, Knowledge, Problem and System configuration management.

Trainee will further support in identifying opportunities for the continuous improvement of systems, processes, and practices.

He will follow all relevant IT policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

Trainee will also support in ServiceNow data analysis and reporting of IT operations key performance indicators.

Trainee will be part of agile squad and help in driving the service reliability engineering (SRE) transformation journey of the squad.

YOU'RE GOOD AT:

We're looking for exceptional talent from consulting or industry to join us

You would typically have:

Advanced knowledge in MSOffice tools (Excel, PowerPoint)
Good knowledge of disruptive technology trends, IT frameworks ( ITIL, TOGAF) and industry standards
Good data analytical skills, creating dashboards and proving insights
Good Interpersonal, verbal, and written communications skills
Good knowledge of any data analytics tools like Tableau, Power BI etc
Good scripting knowledge in any of the programming languages like C++, Java, Python etc,,

YOU BRING (EXPERIENCE & QUALIFICATIONS):

We're looking for exceptional talent from consulting or industry to join us

You would typically have:
Advanced knowledge in MSOffice tools (Excel, PowerPoint)

Good knowledge of disruptive technology trends, IT frameworks ( ITIL, TOGAF) and industry standards
Good data analytical skills, creating dashboards and proving insights
Good Interpersonal, verbal, and written communications skills
Good knowledge of any data analytics tools like Tableau, Power BI etc
Good scripting knowledge in any of the programming languages like C++, Java, Python etc,,

YOU'LL WORK WITH:

As a team member of a global team which is spread across geographies,it's important you have Global mindset, are collaborative and show cultural awareness in your interactions.

On day-to-day basis you will be working within the squad or tribe and also across different IT tribes for IT Operations initiatives and requirements.

We also have managed services vendor partner ecosystem that provides IT support to BCG and you will be engaged with them on day-to-day basis.