Telesales Executive - Viman Nagar, Pune, Maharashtra, India - Epiv Solution And Services

Epiv Solution And Services
Epiv Solution And Services
Verified Company
Viman Nagar, Pune, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description:
Telesales Executive (International Inbound Calls)

Overview:

We are seeking a proactive and customer-oriented Telesales Executive to join our dynamic sales team.

As a Telesales Executive handling international inbound calls, you will be responsible for engaging with potential customers, understanding their needs, and promoting our products or services to drive sales.


Key Responsibilities:

-
Handle Inbound Calls: Manage incoming calls from international customers interested in our products or services. Provide prompt and professional responses to inquiries and requests.
-
Understand Customer Needs: Listen actively to customers to understand their requirements, concerns, and objections. Offer appropriate solutions or information to address their needs effectively.
-
Promote Products/Services: Utilize persuasive sales techniques to showcase the features and benefits of our offerings. Guide customers through the sales process and overcome objections to close deals.
-
Maintain Customer Relationships: Build strong rapport with customers to enhance customer loyalty and retention. Follow up on sales inquiries and ensure customer satisfaction post-purchase.
-
Adhere to Sales Scripts and Guidelines: Follow established sales scripts and guidelines to ensure consistency and compliance with company standards and regulations.
-
Document and Update Customer Records: Accurately record customer information, transactions, and interactions in the CRM system. Keep detailed and organized records of sales activities.
-
Collaborate with Team Members: Coordinate with other team members and departments to resolve customer issues and improve overall sales efficiency.


Pay:
₹15, ₹18,000.00 per month


Schedule:

  • Night shift
  • US shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Language:


  • English (required)

Work Location:
In person
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