Process Executive - Chennai, India - Equiniti

Equiniti

Verified Company

Chennai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Management Level

I

Position:

Client Service Associate-

Events Processing
**Location: India

Chennai**
REPORTS TO:
Client Service Manager

PURPOSE OF POSITION
Client facing position performing numerous operational tasks. Responsible for processing of events (Restricted Stock vestings, Employee Stock Purchase Plan allocations, Dividends, and all client requests pursuant to these events.

ESSENTIAL DUTIES & RESPONSIBILITIES

Perform daytoday client service delivery to US (Equity Plan Solutions) clients, including restricted stock vestings, Employee Stock Purchase Plan allocations, dividends, and database maintenanceas directed
Ensure procedure manuals are updated on an ongoing basischange to update procedures as directed
Ensure behavior ties in w compliance rules and policies, procedures and regulatory requirements
Ensure identified special clients get needed escalated attention
Monitor client requests via Client Service Manager Mailbox
Support annual EPS tax processing as needed
Attend client meetings as needed

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Essential functions are typically performed in an office setting but remote work is also required
Ability to safely and successfully perform the essential job functions.
Noise level is medium
Able to endure prolonged seating/standing associated with the performance of essential functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Associates Degree or higher.
Intermediate level proficiency with Microsoft Office Suite-Word, Excel, Powerpoint

Preferred:

Knowledge of equity compensation platforms
Communication: Effective written, verbal and listening skills
Organization &

Detail Oriented:
Strong organizational skills and attention to detail.

Working under pressure: Poised, works well under pressure and accomplishing short

- and long-term deadlines with a heavy workload

REVIEWED BY
Employee ___________________________Date___________

Manager _________________________Date___________