Tele Caller Executive - H .S .R Layout B .D .A Complex, India - Town Contacts Technologies Pvt Ltd
2 weeks ago
Description
We are looking for Tele caller Executive ( Female ) to join our team and provide excellent service to our clients.
You will be responsible for answering queries, resolving issues, and ensuring customer satisfaction.
As Tele caller Executive ( Female ), you should have 1-2 years of experience in a similar role, preferably in the same industry.
You should also have excellent communication skills, both written and verbal, and be able to handle customer complaints in a professional and courteous manner.
Your main duties will include:
- Providing accurate and timely information about our products and services
- Troubleshooting and resolving customer issues or escalating them to the appropriate department
- Following up with customers to ensure their satisfaction and loyalty
- Maintaining records of customer interactions and transactions
- Providing feedback and suggestions to improve our processes and policies
- A bachelor's degree or equivalent qualification
- 12 years of experience as a Tele caller Executive or similar role.
- Excellent communication skills, both written and verbal
- A customeroriented attitude and a problemsolving mindset
- The ability to work under pressure and multitask
- The ability to work independently and as part of a team
- Proficiency in MS Office and CRM software
Job Types:
Full-time, Regular / Permanent
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- H
SR Layout BDA Complex, Karnataka:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
Language:
- English (required)
- H
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