Global Process Owner - New Delhi, India - Boston Consulting Group

Boston Consulting Group

Verified Company

New Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WHAT YOU'LL DO:

BCG enjoys double digit growth year on year employing 25000 people across 50 countries.

It is one of the world's largest true partnerships (1500 partners); operates a matrix of business units (geographies), practice areas and functions; and culturally places a strong emphasis on values, entrepreneurialism and decision making through consensus.

The rate of growth of the firm presents constantly changing needs from our internal operations. Thus, there is a continuous change agenda.

Key value drivers for the firm, and therefore for Procurement, are ensuring the right quality products and services are sourced from a reputable and diverse supplier base; that these activities take place at the right cost; with appropriate operational efficiency and dependability; vendor selection and management is appropriately risk managed; and that visibility is provided to all relevant stakeholders.

In addition, Procurement is the key stakeholder in BCG's "Source to Pay" processes; the firm has a vision to increasingly optimizer processes end-to-end and the appointee will be a key architect of future ways of structuring these activities.

As the firm continues to grow, supplier governance is an increasingly prevalent need - for both providers of materials and services (including contractors required on the consulting and BST teams).

The firm looks to Procurement to play a key role in defining and operating new processes to ensure vendors are appropriately vetted, on-boarded and managed throughout their relationship with BCG.

The Procurement function operates in an Agile work style in all it does, from building digital solutions to rolling out to new coverage areas for Procurement, whether category of spend or geography.

A continuous improvement approach is applied, with process engineering capability within the team.

Currently the operations team provides support services for supplier onboarding, supplier screening, contract administration, helpdesk and analytics. The service portfolio will be expended to include both upstream, Source to Contract and downstream, Contract to Pay services. The team is currently 25 strong, delivering from 3 global hubs.

This exciting role will support BCG's continued success, and transformation program.

As part of Global Finance & Procurement's extended leadership, you will play a pivotal role in further transforming our end-to-end Source to Pay lifecycle.

You will make our S2P process smarter and faster; unifying, delivering and securing the adoption of S2P business processes and optimizing risk strategies for BCG's global business units and supplier network.

You will lead our global Operations team so as to continuously improve customer satisfaction, operational efficiency and governance.

You will:

Deliver market leading buying, sourcing, contract, risk management and payment services
Drive customer adoption, satisfaction and service performance across the S2P lifecycle
Develop the global operating model to achieve service resilience across global hub locations
Maintain and continuously improve integrated processes, procedures and systems
Create roadmaps for service portfolio growth, and next generation solutions
Make tough prioritization calls to meet changing business needs and strategy objectives
Simplify, standardize and digitize to create an engaging, easy to use 'on demand' service
Foster collaborative partnerships with Legal, IT, HR to ensure cross functional alignment
Drive policy and process compliance; securing governance, risk management and control
Generate actionable insight through data management: capture, quality and maintenance
Deliver transparency, control and actionable insight through metrics & reporting
Develop talent growth, performance and a dynamic culture aligned to BCG's Values

YOU'RE GOOD AT:

Delighting the customer with dedication to understand their needs and requirements
Operating with a transparency mindset, communicating clearly and openly
Leading, directing, and empowering the team without formal management authority
Influencing stakeholders, reporting and presenting to the senior levels of the organization
Bringing a datadriven approach to, both daytoday and in strategic decision making
Looking for opportunities to innovate and get things done better and faster
Process design and development, including digitisation wherever optimal
Change Management; helping teams adopt new ways of working through clarity of objective/outcomes, consensus building and performance management
Thriving in fast paced, ambiguous and multidisciplinary teams
Building strong working relations with stakeholders, utilising your influencing skills
Excellent work management and project management skills

YOU BRING (EXPERIENCE & QUALIFICATIONS):