SAP Mm - Chennai, India - NTT DATA
Description
Req ID:229020
We are currently seeking a SAP MM to join our team in Chennai, Tamil N\u0101du (IN-TN), India (IN).
Minimum years of experience
- Degree in Information Systems or equivalent experience
- ITIL certification (advantageous)
- Minimum of 8 years IT working experience
- ITIL process knowledge and work experience (required)
- Minimum 6 years' experience in a SAP Operations environment
Relevant IT / Business Degree
Contract start date
Contract end date
Nationality
Location(s)
Role tasks (explain what the flexible resource will be required to do in the role)
- Action and resolve IM (Incident Management) tickets
- Action and resolve CIM (Critical Incident Management) tickets as required
- Raise and lead tasks PM (Problem Management) tickets as identified
- Action and coordinate CM (Change Management) tasks and tickets as required
- Assist user departments in drafting system requirement documentation based on business processes
- Perform daily system handover and startup tasks to ensure operational readiness of systems
- Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
- Propose and review system design and evaluate alternatives
- Develop systems solutions in line with quality and delivery requirements
- Backout Planning
- Business Continuity Management (BCM)
- Change Management (CM)
- Cutover Planning
- Fallback Planning
- Incident Management (IM)
- IT Service Management (ITSM)
- OPS Advanced Training
- OPS Basic Training
- Problem Management (PM)
- Release Planning
- Start Up Management (SUM)
- System Monitoring
- Technical Continuity Management (TCM)
About NTT DATA Services
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
More jobs from NTT DATA
-
Support Engineer
Hyderabad, India - 1 week ago
-
Systems Integration Senior Specialist
Hyderabad, India - 2 weeks ago
-
Helpdesk Senior Associate
Bengaluru, India - 2 weeks ago
-
Systems Integration Senior Specialist
Chennai, India - 2 weeks ago
-
Business Operations Senior Analyst
gurugram, India - 3 weeks ago
-
MS Engineer
bangalore, India - 3 weeks ago