Tele Caller - Kochi, India - Abc Study Links

Abc Study Links

Verified Company

Kochi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Job description
We are looking for experienced Tele Callers to join our team.

The Tele Caller will be responsible for making outbound calls to customers and potential customers, as well as answering incoming calls.

The Tele Caller will also be responsible for building relationships with Consultants, and customers, and answering any questions they may have.

Roles and Responsibilities

Make outbound calls to customers and identify the prospectives
Make outbound calls to Architects, Bulders, Contractors, Hotel/Resort Owners and House owners
Answer incoming calls in a timely and professional manner
Provide customer service and build relationships with customers
Answer customer questions and provide information about products and services
Followup with customers to business closing, ensuring satisfaction and resolving any issues
Prepare customer information into a customer database through CRM
Adhere to company policies and procedures
Fluency in English and Malayalam
Degree / Deploma or PG required
Previous customer service and telemarketing experience preferred
Excellent communication and interpersonal skills
Ability to multitask and stay organized
Proficiency with computers and customer databases
Ability to work in a fastpaced environment

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹15, ₹20,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Experience:

- total: 1 year (preferred)

Speak with the employer

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