Customer Support Executive - Mumbai, India - Traya Health

Traya Health
Traya Health
Verified Company
Mumbai, India

1 day ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Responsibilies

  • To deliver world class service and go out of your way to find solutions and make our Traya users delighted in a fast paced, structured customer care environment.
  • To ensure complete ownership of customer Queries and guarantee endtoend satisfaction with our services.
  • List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.
  • Demonstrated consultative experience, ability to influence, resourceful
  • Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
  • To collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers.
  • To prepare observations to stakeholders to help derive better actions for continuous improvement

Salary:
₹18, ₹23,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (required)
  • English (required)

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