Customer Service Representative - Jaipur, Rajasthan, India - Champions Studio

Deepika Kaur

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Deepika Kaur

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Description

Job Opportunity:
Customer Service Representative


About Champions:

We are a premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment.

At Champions, we believe that every child is a little champion in their own right and we are here to help them unleash their full potential.

Our state-of-the-art facility is designed to cater to the needs and interests of kids aged 1-15 years, offering a wide range of activities that will keep them engaged and entertained.


As a Customer Service Representative, you will be the friendly voice and face of our studio, ensuring that every interaction leaves a positive impression.

Your excellent communication and convincing skills will play a crucial role in enhancing customer satisfaction and building long-lasting relationships.


Responsibilities:


  • Engage with our valued customers and provide topnotch assistance, ensuring their needs are met with the utmost care and professionalism.
  • Demonstrate outstanding communication and convincing skills to provide accurate information, promote our services, and address any issues that may arise.
  • Maintain a positive and welcoming tone to create a friendly and inviting atmosphere for our customers, leaving a lasting impression of exceptional service.
  • Maintain proper database in the CRM regularly with queries from different channels.

Requirements:


  • Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely.
  • Strong convincing skills to effectively promote our services and address customer concerns.
  • A warm and welcoming tone that embodies the essence of hospitality and ensures customers feel valued and appreciated.
  • Ability to multitask, prioritize, and adapt in a fastpaced environment, ensuring every customer receives prompt and attentive service.
  • Previous experience in customer service or a related field is an asset.

Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Paid sick time
  • Paid time off

Application Question(s):

  • What is your current CTC?
  • What is your expected CTC?
  • How immediately will you be available to join?

Experience:

- total work: 1 year (preferred)


Language:


  • English (preferred)

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