Customer Service Representative - Jaipur, Rajasthan, India - Champions Studio
Description
Job Opportunity:
Customer Service Representative
About Champions:
We are a premium kids club facility located in the vibrant city of Jaipur, where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment.
At Champions, we believe that every child is a little champion in their own right and we are here to help them unleash their full potential.
Our state-of-the-art facility is designed to cater to the needs and interests of kids aged 1-15 years, offering a wide range of activities that will keep them engaged and entertained.
As a Customer Service Representative, you will be the friendly voice and face of our studio, ensuring that every interaction leaves a positive impression.
Responsibilities:
- Engage with our valued customers and provide topnotch assistance, ensuring their needs are met with the utmost care and professionalism.
- Demonstrate outstanding communication and convincing skills to provide accurate information, promote our services, and address any issues that may arise.
- Maintain a positive and welcoming tone to create a friendly and inviting atmosphere for our customers, leaving a lasting impression of exceptional service.
- Maintain proper database in the CRM regularly with queries from different channels.
Requirements:
- Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely.
- Strong convincing skills to effectively promote our services and address customer concerns.
- A warm and welcoming tone that embodies the essence of hospitality and ensures customers feel valued and appreciated.
- Ability to multitask, prioritize, and adapt in a fastpaced environment, ensuring every customer receives prompt and attentive service.
- Previous experience in customer service or a related field is an asset.
Salary:
₹20, ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- What is your current CTC?
- What is your expected CTC?
- How immediately will you be available to join?
Experience:
- total work: 1 year (preferred)
Language:
- English (preferred)
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