Management Trainee - Hyderabad / Secunderabad, Telangana - Genpact

    Genpact
    Genpact Hyderabad / Secunderabad, Telangana

    2 days ago

    Full time ₹350,000 - ₹550,000 (INR) per year * Sales
    Description

    We are inviting applications for Business Training & Call Quality Manager or Assistant Manager or Management trainee

    In this role, you will support the overall organization's strategy and help the business grow through its training and call quality improvement initiatives, and develop and handle performance of the training and quality team

    Responsibilities

    • Provides support to the operations team as well as for the trainers for knowledge transfer and training plans
    • Own internal & client QA calibration sessions and drive next steps
    • Accountable for time to effectiveness of meeting quality scores
    • Provides guidance to trainers in training content creation
    • Provide insights for business improvement with respect to quality hygiene
    • Shares guidelines in preparation of process maps
    • Validates knowledge transfer
    • Provides support for any process-level issue/risk mitigation
    • Ensures process and contextual training success criteria are met
    • Ensure all operating resources achieve desired knowledge benchmarks
    • Share RCAs, plan of action with required coverage on escalations with Genpact and client stake holders
    • Help disseminate regular quality updates in the form of emails and huddles on the floor
    • Accountable for bottom quartile management (BQM) on quality scores
    • Monitors, coaches and gives feedback to trainers Qualifications we seek in you

    Qualifications we seek in you

    Minimum Qualifications/ Skills

    • Bachelor%27s degree (Any)
    • Extensive knowledge of Customer Care
    • Should have been a part of the training and or quality function or holding a training and quality assurance experience
    • Good communication skills, should be in a position to handle multiple stakeholders Preferred qualifications
    • Good Communication & leadership skills
    • Should be able to mentor & coach the Quality Analysts and Trainers
    • Self-starter & strong people connect
    • Good excel & PPT skills

    Preferred Qualifications/ Skills

    • Experience in supporting Tech/ Semi Tech processes (preferred)
    • Must be able to work effectively under pressure and manage multiple projects simultaneously

    .

    .

    .

    .

    .

    * This salary range is an estimation made by beBee
  • Work in company

    Management Trainee

    confidential

    Title- Management Trainee · Experience - 1 to 2 years · Location- Hyderabad · Role & responsibilities · Collaborate with Sales, Marketing & Finance to identify new opportunities · Draft compelling proposals (RFPs, RFIs, SOWs, etc.) · Strong communication & writing skills required ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    confidential

    Job description · Management Trainee · Job Summary: Are you a fun loving and passionate to be a part of Global Innovator team Are you planning to grow your career, which enhances your skills in technology A career at SmartDocs can open many doors for you in the world of technolog ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    Genpact

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee

    confidential

    SRS Business Solutions India is seeking a highly motivated and ambitious Management Trainee to join our dynamic team in Hyderabad. This entry-level yet pivotal role offers a unique opportunity to gain comprehensive exposure across our core business functions, including Sales, Mar ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana $900,000 - $1,140,000 (USD) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    Genpact

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    Genpact

    Ready to shape the future of work · At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsqu ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    Aliens Group

    - Understand and closely analyze the customer's requirements · - Responsible for entire pre-sales function, from leads handling to ensuring site visits · - Coordinating with sales team after site visits and updating & maintaining daily/weekly and monthly reports in excel · - Foll ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    6 days ago

  • Work in company

    Management Trainee

    Aliens Group

    Responsibilities : · - Help managers complete daily tasks (e.g. implementing new policies) · - Understand each department's (e.g. Marketing, Sales) daily processes and goals · - Provide administrative support (e.g. data entry) · - Get familiar with personnel duties · - Participat ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee

    Aliens Group

    Key Responsibilities: · Undergo on-the-job training in multiple business functions. · Assist in daily operations, strategic planning, and process improvements. · Work on cross-functional projects and gain exposure to different aspects of the business. · Conduct market research, d ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee

    Aliens Group

    Understand and closely analyze the customer's requirements · Responsible for entire pre-sales function, from leads handling to ensuring site visits · Coordinating with sales team after site visits and updating & maintaining daily/weekly and monthly reports in excel · Follow-up wi ...

    Hyderabad / Secunderabad, Telangana ₹350,000 - ₹550,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management Trainee-R2R

    confidential

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana Full time

    6 days ago

  • Work in company

    Management Trainee-R2R

    Genpact

    Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

    Hyderabad / Secunderabad, Telangana Full time

    2 days ago

  • Work in company

    Sales Management Trainee

    Aliens Group

    Roles and Responsibilities : · What You'll Do: · Customer Engagement & Analysis: Understand and thoroughly analyze customer requirements to identify optimal solutions. · Pre-Sales Management: Take ownership of the entire pre-sales function, from handling initial leads to ensurin ...

    Hyderabad / Secunderabad, Telangana ₹250,000 - ₹450,000 (INR) per year Full time

    2 days ago

  • Work in company

    Management trainee- Sales

    Aliens Group

    Roles and Responsibilities: · Understand and closely analyze the customer's requirements · Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regu ...

    Hyderabad / Secunderabad, Telangana ₹250,000 - ₹500,000 (INR) per year Full time

    2 days ago

Jobs
>
Management trainee