GSA - Housekeeping - Bengaluru, India - Accor

Accor Bengaluru, India

1 week ago

Full time

Description

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Job Description

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.

Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property

Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.

Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.

Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.

Any matter which may affect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

Interact with guests and personnel of the hotel in an efficient and friendly manner.

Provide effective support to the team to enable them to provide a range of effective and efficient services

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Provide high level of service standards.

Qualifications

Diploma / Degree in Hotel Management or any other equivalent qualification

Additional Information

Minimum of 0-1 years of Experience

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