Tele Caller - Noida, India - PSRIT SOLUTIONS
4 weeks ago
Description
Looking for applicants comfortable with Day ShiftRoles and Responsibilities
- Answering calls and resolving queries about product or company.
- Noticing significant subtleties of every discussion.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organization guidelines.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- Responding to inquiries concerning things or the organization
- Posing questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual's contact details.
Requirements:
- Proven experience as a telesales representative or other customer service role.
- Excellent knowledge of the English language
- Good knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
Skills:
- Proficient in communication and interpersonal skills
- Research and recordkeeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills
Salary:
₹10, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Sector 64, Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (preferred)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
Language:
- Hindi (required)
- English (preferred)
Speak with the employer
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