Customer Support Executive - Nashik, India - A1 Productions

A1 Productions
A1 Productions
Verified Company
Nashik, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

As a Customer Support Executive, you will be responsible for contacting customers and responding to their inquiries in a professional manner.


Responsibilities

  • Understanding the products and services provided by the company.
  • Preparing company policies and procedures.
  • Developing training lessons with service delivery systems.
  • Resolving customer complaints and queries.
  • Providing detailed information to customers.
  • Maintaining records of each phone call for future reference.
  • Following up with customers for any further information.
  • Taking feedback from the customers.
  • Contributing the work to the company's knowledge base.
  • Maintaining a healthy relationship with the clients.
  • Adhering to the company's rules and regulations.

Requirements:


  • Exceptional verbal and written communication skills.
  • Understanding and working knowledge of Customer Relationship
  • Good problemsolving abilities.
  • A customeroriented individual.
  • Ability to meet deadlines and prioritize tasks.
  • Outstanding interpersonal and organizational skills.
  • Excellent phone etiquette and active listening abilities.
  • A quick learner and exceptional ability to make decisions.
workplace

Bhiwandi, (Thane )


Job Types:
Full-time, Permanent


Salary:
₹15, ₹25,000.00 per month


Benefits:


  • Internet reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus
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