Calling Agent - Mumbai

Inbond and Outbond Calling Interaction with Merchants Day to Day Issue Resolution Undate of Issues on Excel for future clarification. · ...

We are looking for a motivated and customer-focused Call Center Agent to join our team.,Answer incoming calls promptly and professionally. · Provide accurate information regarding products, services, and policies. · ...

Make outbound calls to customers for banking follow-ups and payment collections. · ...

+ Job summary · This role involves handling multilingual customer calls in English or Hindi and at least one South Indian language (Tamil, Telugu, Malayalam, or Kannada). · + ResponsibilitiesMultilingual Call Handling: · Manage inbound customer calls in English or Hindi and at le ...

+We are looking for Inbound Telecallers or Customer Service Executives to handle incoming customer calls, provide accurate information, and ensure a positive customer experience. · +Respond to customer queries and concernsProvide correct information about company services or prod ...

Hiring for top international BPO. · Inbound customer support on voice and chat. · ...

This is an international chat and customer service designation for a CRM branch located in Malad with night shift timing of 24/7 and rotational week offs. · ...

Conduct new hire training and ongoing refresher training for sales agents in the donation process. · ...

This is a sales executive position responsible for acquiring new agents distributors identifying new market business opportunities making daily calls visits updating in DSR reviving inactive agent closely working with agents for support services booking through our portal. · ...

Role and responsibilities include call monitoring and feedback for outbound and inbound departments to maintain quality. · ...

The Process Trainer will conduct new hire training and refresher training for sales agents in the donation process. · ...

Recruit & onboard General Insurance agents Train agents on Motor Health & Commercial products Drive agency activation & premium growth Support agents in closures & customer servicing Maintain strong agent relationships & retention · ...

Handle incoming and outgoing travel agents/ suppliers/ internal calls. Handle email communication with travel agents/ suppliers/ internal staff. Help Travel agent/internal staff for booking-related queries, amendments and escalations. · ...

We are seeking a detail-oriented Quality Analyst with a strong background in call audits, customer feedback, and quality assurance tools. · Conduct call audits for inbound and outbound calls across sales and Collections team, · Provide structured feedback to agents and team leade ...

The job is to manage end-to-end call center operations with focus on conversion improvement and agent productivity. · ...

Recruit & onboard General Insurance agents · Drive agency activation & premium growth · Maintain strong agent relationships & retention · ...

Handling Hotel booking Cancellation and Amendments Handling Incoming and outgoing calls from agent / Suppliers Handle query via mails/ Calls Quick respond to any escalation Cordinating with accounts department to get timely payments to the vendors Maintain good relation with Supp ...

We are looking for experienced Quality Analysts who have good experience in monitors evaluates and scores agent-customer interactions calls chats emails to ensure adherence to compliance scripts and service quality standards. · They provide actionable constructive feedback to age ...

Prepare analysis and monitor calls for quality assurance in Airtel process. · ...

This job involves leading a team of telesales agents and team leaders to achieve daily calls & sales targets. · Lead the telesales team and manage daily outbound calling operations. · Maintain high call quality and adherence to sales systems. · ...