Sales Executive - Erode, Tamil Nadu, India - ROYALOAK ERODE

Description

• Proactively engage with customers to understand their furniture needs and preferences.
• Provide expert advice and guidance on product selection, features, and benefits.
• Build and maintain strong relationships with customers to foster repeat business and referrals.

• Achieve and exceed sales targets by effectively promoting furniture products and closing sales.
• Identify and pursue new sales opportunities through prospecting, networking, and lead generation activities.
• Utilize persuasive sales techniques to overcome objections and secure customer commitments.

• Develop a comprehensive understanding of the furniture products offered, including materials, construction, and design features.
• Stay updated on industry trends, new product launches, and competitor offerings to effectively position our products in the market.
• Conduct product demonstrations and presentations to showcase key features and benefits to customers.

• Manage the sales process from initial inquiry to final delivery, ensuring a seamless customer experience.
• Process customer orders accurately and efficiently, including any customization requests or special requirements.
• Coordinate with internal teams, such as logistics and warehouse, to ensure timely delivery of orders and resolve any issues or delays.

• Provide exceptional customer service throughout the sales cycle, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Follow up with customers postsale to ensure product satisfaction and identify opportunities for additional sales or referrals.
• Handle any returns, exchanges, or warranty claims in accordance with company policies and procedures.

• Previous experience in furniture sales or a related field preferred.
• Proven track record of achieving and exceeding sales targets.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Knowledge of furniture design, materials, and manufacturing processes.
• Ability to work independently as well as part of a team.
• Proficiency in using sales CRM software and other relevant tools.
• High school diploma required; Bachelor's degree preferred.

• Competitive salary with commissionbased incentives.
• Comprehensive health and wellness benefits package.
• Opportunities for professional development and advancement.
• Employee discounts on furniture products.
• Collaborative and supportive work environment.

• Cell phone reimbursement

• Monday to Friday
• Weekend availability

• Day shift

• Bonus pay
• Commission pay
• Performance bonus

• No travel

• Higher Secondary(12th Pass) (preferred)

• Business development: 1 year (preferred)
• Lead generation: 1 year (preferred)

• Sales: 1 year (preferred)

• English (preferred)