International Voice Process - Mumbai, India - Medusind Solutions
Description
Minimum Qualification:
- Any Graduation except Engg and Computer science
Experience
- 03 months in any international call center. Minimum typing speed of 35 WPM
- Basic knowledge of MS Office
- Preparing spreadsheets and documents
- Good Communication skills must be able to fluently converse in English.
- Must have a neutral accent
- No stammering and lisp
Roles & Responsibilities
- Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time
Address:3rd Floor and 6th Floor, The Great Oasis, D-13, Street 21, MIDC, Marol,
Andheri (East), Mumbai
- Regards,
**
Salary: ₹200, ₹350,000.00 per year
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
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