- Configure all features of the application, groups and security settings in other EAS systems.
- Leverage your knowledge and expertise across various Applications and Systems to define Blueprint in newer areas/applications.
- Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the platform.
- Customize product based on Customer requirements and Business Objectives.
- Integrate Platform and Analytics systems with Customer's Enterprise Application Systems
- Drive existing and new product feature adoption across Customers.
- Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs.
- Ensure the solution is delivered in time with top priority to the quality of delivery Digital Adoption Consulting
- Understand application landscape and processes. Consult, ideate, and propose optimal digital adoption solutions and use cases to our customers using the Product Ecosystem
- Create Content using the Content Editor to suit the customer's use cases.
- Help develop standards and guidelines to ensure consistency in deliverables across projects
- Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects.
- A bachelor's/Professional degree.
- A background in Solutions/Customer Success/Professional Services is preferred
- 2 to7 years of relevant experience. The designation will be realigned according to the experience.
- Good presentation, verbal and written communication skills.
- Comfortable working in a fastpaced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently
- Good handson knowledge of JavaScript, CSS, and HTML
- Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage.
- Ability to travel to Client locations as required
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Solution Engineer - bangalore, India - Spurtree technologies
Description
Role :
Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation.
Solutioning :
Onboarding Customers and their applications
We don't believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application.
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