Associate Customer Support - Chandigarh, India - Tech Mahindra
Description
Join Tech Mahindra and discover endless growth opportunities
Hiring for Premium Voice Process - WFO
Job Location - Chandigarh
Qualification - HSC/Graduate/Post Graduate
Work Experience - Fresher and experienced both can apply
Skills :
Good spoken English
Interview Time - 10 AM - 3 PM (Monday to Saturday)
-
Job Role_
Identify and assess customers needs.
Build sustainable relationships and trust with customer through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Tech Mahindra LTD -
Plot No. 23, IT Park, Chandigarh
Contact -
Shardha
Pragati
Meenakshi
Vivek
Job Types:
Full-time, Regular / Permanent
Salary:
₹13, ₹16,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (required)
- Hindi (preferred)
Speak with the employer
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