Customer Service Executive - Andheri, Mumbai, Maharashtra, India - Jynysys IT Pvt Ltd
1 week ago
Description
IT company in Mumbai looking for Customer Support Executive to provide online and voice customer support to domestic and international clients.
This role is to provide service to the customers of our Domestic & International based client who provides financial services around the world.
Key Areas:
- Maintaining a pipeline of all sales using CRM software.
- Calling existing and potential customers to inform them about company products and services
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Responsible in calling the clients for reactivation and solving their queries
NO COLD CALLING
- 1 year of experience preferred
- Excellent English Communication skills will be eligible. (Can read, Write & Speak)
- Proficiency in using spreadsheets
- Immediate Joiners Preferred.
Perks and Benefits
- A work culture that doesn't feel like work.
- Generous sales commissions.
Company Profile:
Jynysys IT
Jynysys IT has clients who are global players who provide services to trade in the international financial markets. We provide outsourcing services to institutes offering platforms for online trading.
Note:
NO COLD CALLING
COMPLETE JOB TRAINING WILL BE PROVIDED
Job Types:
Full-time, Permanent
Salary:
₹204, ₹300,000.00 per year
Benefits:
- Leave encashment
Schedule:
- Fixed shift
Supplemental pay types:
- Commission pay
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
- Hindi (required)
Work Location:
In person
Speak with the employer
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