Onsite Client Account Executive - Pune, India - MavenVista Technologies Pvt Ltd

Description

_
Designation:

_
Onsite Client Account Executive:

• Qualification:_ Preferably an Engineer with MBA

Highly Presentable Profile

• Job Location:_ PUNE

Minimum 02 Years Experience in Customer Support & Auctioning
Immediate Joining is most preferable.

-
Job Opportunity:_

• Opportunity to be posted at one of the leading names in the Pipes Manufacturing Industry in Pune
• Chance to build oneself as an Account Manager (the client has multiple group companies) as it is the most trusted manufacturer in the country.
• Building learning on spend categorization and spend optimization leveraging technology.
• Opportunity to work with some of the leading strategic consultants

- _

• On Site support to client to support transaction leveraging technology
• Guiding & supporting client for better utilization of services offered by the organization.
• Need to handle vendor training independently
• Conduct Auctions as and when requested by group companies and coordinate with Client to understand the requirement to analyze if it is the right category suitable for Auctions
• Create different strategies for handling different category auction as per client requirement
• Study spend analysis of each company and suggest categories for which they can initiate auctions
• Creation of daily and monthly report for the client and the organization for keeping track on savings and optimum utilization of software
• Prepare progress chart or usage tracker and keep client SPOC updated on daily or fortnightly basis
• Follow up with SPOCs/users to maintain average monthly usage auction counts.
• Analyze existing process followed by client and based on the analysis introduce new modules to concerned stake holder in each group companies
• Discuss strategy with management, support and sales team for increasing usage of existing modules and introducing new modules to group companies
• Learning new releases/modules of software and work along with support/sales team for effective introduction of new modules to group companies
• Prioritizing and escalating issues when needed and keeping customers informed of progress.
• Appropriate internal communication with Tech Dept, Marketing & the Management
• Ensuring highest Customer Satisfaction through appropriate handling of Customer Complaints & Suggestions

-
Essential Skills:_

• Excellent Communication skills (In terms of verbal & written for client & Internal communication).
• Good command on Ms Office Products (Excel, Power Point and Word)
• Strong relationship management skills
• Strong analytical, problem solving and organizational skills
• High Maturity & Patience level
• Best practices. You are always looking for ways to make things better, faster and more streamlined both for customers and internally

-
Add on Skills:_

• Industry Knowledge (Basic knowledge of procurement process(s))
• Basic Understanding of E-Auctions would be preferable
• Hands on experience of support or project management tools
• Basic knowledge of ERP (SAP
• Material Management Module)

Job Types:
Full-time, Regular / Permanent


Salary:
₹50, ₹62,500.00 per month


Benefits:

• Leave encashment
• Life insurance

Schedule:

• Day shift
• Monday to Friday

Application Deadline: 27/04/2023