Computer Hardware Technician - Guwahati, Assam, India - Techdigion
2 weeks ago
Description
Job Title:
Computer Hardware/Software Repair Technician
Key Responsibilities:
1.
Diagnosis and Repair:
Identify and resolve hardware and software issues in desktops, laptops, and other computer systems. Replace or repair faulty components and install necessary drivers and software updates.
2.
Maintenance:
Perform routine maintenance tasks to ensure the optimal performance of computer systems, including cleaning, updating, and upgrading hardware and software as needed.
4.Documentation:
Maintain detailed records of all repairs, parts used, and customer interactions. Generate repair reports and maintain an accurate inventory of spare parts and components.
6.
Customer Service:
Deliver exceptional customer service, ensuring customers are well-informed about the repair process, estimated costs, and expected completion times. Keep customers updated throughout the repair process.
7.
Quality Assurance:
Conduct quality control checks to ensure that repaired systems are functioning correctly and meet quality standards before returning them to customers.
8.Problem Solving:
Analyze complex hardware and software issues, research solutions, and implement effective problem-solving techniques to resolve technical problems efficiently.
9.
Continuous Learning:
Stay updated on the latest hardware and software technologies and industry trends. Attend training sessions and workshops to improve skills and knowledge.
Qualifications and Requirements:
- High school diploma or equivalent. A relevant technical certification or associate's degree in computer science or a related field is a plus.
- Proven experience in computer hardware and software repair, maintenance, and troubleshooting.
- Proficiency in diagnosing and repairing issues with desktops, laptops, printers, and other computer peripherals.
- Strong knowledge of operating systems, including Windows, macOS, and Linux.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Attention to detail and ability to work with precision.
- Time management skills and the ability to work independently and in a team.
- The flexibility to adapt to evolving technologies and industry trends.
Salary:
Up to ₹12,000.00 per month
Benefits:
- Commuter assistance
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Speak with the employer
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