Front Office Associate - Lucknow, India - Swastik Multi Trade Pvt. Ltd.

Swastik Multi Trade Pvt. Ltd.

Verified Company

Lucknow, India

5 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title :
Front Desk Associate

Office Timings: 10:00am-6:00pm (Monday-Saturday)

Mode :
Full-Time

Greeting and Assisting Visitors:
Welcome clients, potential buyers, and other visitors to the real estate office. Offer a warm and professional reception, answering any initial questions and directing them to the appropriate agent or department.

Answering Phone Calls:
Manage incoming calls, answering inquiries, and transferring calls to the appropriate agents or departments. Take messages when needed and provide basic information about the real estate services.

Appointment Scheduling:
Schedule appointments for clients to view properties, meet with agents, or visit the office. Coordinate these appointments with real estate agents' schedules.

Client Records and Data Entry:
Maintain client and property databases, inputting and updating information as necessary. Ensure all data is accurate and organized.

Document Management:
Assist in organizing and managing real estate documents, including contracts, agreements, and paperwork related to property transactions.

Information and Inquiry Handling:
Provide information about available properties, property details, pricing, and other inquiries to clients and potential buyers. Redirect complex inquiries to real estate agents or management as needed.

Customer Service:
Provide exceptional customer service, addressing client needs and inquiries in a professional and helpful manner. Ensure clients and visitors have a positive experience while in the office.

Technology Proficiency:
Use office software and databases for appointment scheduling, document management, and data entry.

Professional Appearance:
Maintain a professional appearance and demeanor as the first point of contact for visitors.

Salary:
Up to ₹15,000.00 per month

Schedule: