Associate - Credit Card Operations - Mumbai, Maharashtra, India - Zeta
Description
About Zeta
Zeta is a
Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future.
It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack.
20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Responsibilities
-
Operations Management:
- Handing dispute and fraud cases on regular basis
- Settlement and reconciliation on credit card transactions
Skills
- Good communication and interpersonal skills
- Keep customer needs at the forefront of priorities and take relevant action
- MS excel / Google sheet knowledge would be preferred.
Education & Qualifications
- Graduate with 1 to 3 yrs of experience in Operations / Servicing
- Relevant experience in Fintech/Banking domain, more specifically in credit card operations
Equal Opportunity
Job Types:
Full-time, Permanent
Salary:
₹200, ₹550,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Supplemental pay types:
- Performance bonus
Work Location:
In person
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