Steward - Ratnagiri, India - Westbay Resort & Spa

Westbay Resort & Spa

Verified Company

Ratnagiri, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Steward Job Description

Full job description

Welcoming Guests and presenting them with a menu in a friendly and timely manner.
Informing guests about special items and menu changes/availability.
Assisting guests with recommendations, taking into consideration their preferences and our most profitable items.
Accurately note/punch food and beverages orders using the provided order slips, relaying them to the kitchen and/or bar and entering them into POS.
Consistent quality in the preparation of the drink
Setting up the table with the correct cutlery and condiments pertaining to the guest's order
Delivered the order items in a timely manner
Checking with the guests to make sure they are enjoying their meal and taking appropriate action to correct any problems
Checking with the guests if they have finished their meal and clean/removing dishes
Accurately prepare, collect and control bills and guests payments
Maintain a consistent and excellent standard of cleanliness in all aspects of the restaurant
Perform regular cleaning duties Perform regular control and maintenance of place for smooth operations
Table Setup
Cutlery and napkins
Items for drink preparation
Condiments consistent cleaning and polishing of glasses and teapots
Handing over the shift in a clean completed and organized manner
Be informed about the menu items and their ingredients and preparation times
Maintain and replenish stock levels by placing timely order
Front and back of the office
Maintain personal hygiene and grooming standards
Ability to deal with and correctly respond to customer complaints
Collect reviews and like for Instagram, Facebook and Trip advisor