Operations Manager - Goa, India - ADVATIX - Advanced Supply Chain and Logistics

ADVATIX - Advanced Supply Chain and Logistics Goa, India

2 days ago

Upper Management / Consulting

Description

Operations Manager

Role Summary

Our client is seeking an Operations Manager to join their rapidly growing team. The Operations Manager is responsible for fulfillment operations including mentorship of a team and the lifecycle of product within their department or area. This includes all aspects related to Safety, Quality, & Productivity. The Operations Manager directs the daily activities of Inbound and/or Outbound operations which may include receiving, pick, pack, & ship processes. The Operations Manager must partner closely with Planning and Forecasting teams to translate overarching business goals into specific shift plans for execution. The Operations Manager ensures the team will perform in ways that exceed the Clients' expectations, while exemplifying company values and culture.

Key Results Areas

Manage safety, quality, productivity, and customer delivery promises
Support, mentor, and motivate your salaried and hourly workforce
Responsible for the overall operational execution of the product life cycle within the department
Partner with building leadership to scale the warehouse team based on business demand and forecast
Ensure proper handling of all inventory movements & transactions
Optimize space and capacity in a large fulfillment center environment
Ensure adequate staffing, equipment, and space utilization to fulfill production goals during peak holiday weeks and non-peak periods
Develop detailed operations plans and schedules for peak periods based on high-level parameters provided by upper management
Plan resources (both equipment and staff) to meet growth requirements
Manage and develop the team to optimize productivity and promote growth
Develop, implement, and facilitate processes that focus on achieving measurable improvements to safety, operational efficiency, inventory management, quality, order accuracy and on-time delivery
Maintain environmental, safety and other relevant regulatory compliance
Work with other managers to continuously improve policy, procedures, practices, and training
Ensure the accurate and timely preparation of reports regarding daily and weekly operations
Provide excellent service to all internal and external customers
Actively participate in LEAN programs within the facility, including standardized work, visual management, and 5S

Skills & Qualifications

Must have 5+ years of experience working in a fast-paced warehouse/production/logistics/ high-volume pick, pack production or manufacturing environment, specifically within the Oil & Gas industry
Experience managing a collective team of 50+ employees with 3-5 direct reports
Ability to use KPIs and data to manage and improve processes
Strong interpersonal skills
Successful track record in leadership and supervising the work of subordinates
Strong customer orientation and problem-solving skills including 5W or 8D root cause analysis
Ability to establish priorities and multi-task
Possess professional business demeanor
Strong working knowledge of MS Office Suite
Ability to work effectively in a high-pressure environment
Experience with Project Management, Lean and Six Sigma methodologies
Demonstrated servant leadership behavior
The ability to stand, walk, squat, bend for prolonged periods, and lift up to 50 lbs
Flexibility for shift schedules that can vary days of the week or hours worked

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