Customer Service Executive - Goa, India - TATA SIA Airlines Limited

TATA SIA Airlines Limited
TATA SIA Airlines Limited
Verified Company
Goa, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Overview:


To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.


Key Responsibilities:

Customer Service & Operations

  • Ensure Vistara operates in a safe and secure environment, by complying with internal and external operating standards and procedures
  • Ensure that Vistara upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management
  • Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction
  • Administrative duties including mishandled baggage, catering, flight reports and vendor invoice verification
  • Other duties and projects which may be assigned from time to time

Skills/Attributes:


  • Good Communication Skills
  • Willingness to work in shifts
  • Possess an aptitude for customer service

Work Experience:


  • Minimum 24 years of work experience

Qualification:


  • Amadeus knowledge shall be an added advantage
  • Graduate from a recognized university

Location:

Goa
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